Understanding the CMR Convention
An introduction to the CMR framework, document checks, responsibility and finding the official legal text.
Convention and document are different
CMR names an international road-carriage legal framework and is also commonly used for the consignment note. Do not treat a completed form as the full convention. First identify the places of taking over and delivery, the parties and the actual carriage contract; applicability requires checking the official text and the shipment circumstances.
Prepare a clear dispute file
Keep the carriage agreement, consignment note, invoices, package list, handover records, photographs and communications together. Record who observed a discrepancy, where and when. Visible damage, hidden damage, delay and legal action can involve different requirements; do not rely on one general deadline for all of them.
Responsibility and compensation
Do not infer compensation from invoice value alone or assume every loss is covered by an insurance policy. Responsibility, limitations, exceptions and insurance cover need separate examination. Present the facts and supporting records to the relevant transport or legal specialist.
Electronic records and official sources
A scan of a paper note and a compliant electronic consignment process are different things. Check the applicable instrument and acceptance by the parties. Use the official CMR text linked below rather than relying on this introductory summary for a contractual or legal decision.